Strategic Decision-Making in the VUCA Era: A Synthesis of Empirical Findings through a Systematic Literature Review in Indonesia

Abstract

This study aims to synthesize empirical findings on strategic decision-making in the VUCA era (Volatility, Uncertainty, Complexity, and Ambiguity) within the Indonesian context using a Systematic Literature Review (SLR) approach. The research background highlights the dynamics of the global business environment, characterized by digital disruption, regulatory changes, and global crises such as the COVID-19 pandemic, which require organizations to establish adaptive, data-driven, and long-term-oriented decision-making mechanisms. The reviewed articles include empirical studies on leadership, digital innovation, human resource management, environmental dynamics, regulatory frameworks, and global crises relevant to organizations in Indonesia. The synthesis results indicate that the effectiveness of strategic decision-making is determined by the integration of internal factors, such as adaptive leadership, digital technology adoption, and human capital development, with external factors, including market volatility, regulatory changes, and global crisis challenges. This integration produces a conceptual framework that emphasizes the importance of flexibility, collaboration, and continuous learning. Theoretically, this study enriches the literature on strategic management in the context of developing countries.